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User guide

Your catalog of customizable products

Products

Your catalog of customizable products

The creation of your catalog of customizable products begins from Products section where you can import all your products, available into your e-commerce.

Access to the catalog of customizable products

Steps

Here there are the needed steps to create and manage your product catalog:

If you're interested in specific functionalities of the product configuration:

  1. Printing methods
  2. Variations
  3. Sides
  4. Images
  5. Print areas
  6. Pricing
  7. 3D preview
  8. Replicate
  9. Save

Add a new product to the catalog

The addition of a new product to Zakeke catalog happens by clicking on the Add product button at the top right of the window. If you are integrated with Shopify, you will be asked to choose a product supplier.

Add product button

The pop window contains the list of all available products of your e-commerce which you can add to Zakeke by clicking on them. If you can't find your product to be configured you can also search for it if you know its name or its SKU thanks to the search bar at the top of the product list.

Available products into your e-commerce

Add a new product from a different supplier

Here you will see all the different suppliers available so you can choose where to add your product from.

Available product suppliers

If you choose your store, you'll be prompted to this page. Else, if you choose Printful, you will go to this page.

Add a new product from Printful

After being asked to insert your Printful API key, you will land in this page. Here you can choose which product you want to add.

Printful products list

By clicking on a product, you can follow the classic Printful importing steps. Here you can:

Note: if the is an error in the import the product on your store, please follow these steps:

These steps are necessary because product data is not imported to Printful immediately after the product is created/updated in your ecommerce platform. Depending on the platform, it can take from a couple of seconds up to a few hours for the products to be available on Printful. Doing this will force Printful to immediately check for new products.

IMPORTANT: to allow the sync of the order with Printful, on printful.com go to the Printful Order settings and select "Manually confirm imported orders".

Configure your product for customization

The product configuration for the customization begins as soon as a new product is added to your Zakeke catalog.

Here how the window of the product configuration is:

Window of product configuration

1. Printing methods

The first step of configuration process is related to the choice of printing methods to be used for product customization.

add printing method

By clicking on Add printing method it's possible to:

Window of printing methods

If you want to create a new printing method, click on Add new method.

Add new method

You'll see the form for the creation of printing method where you can fill out all required field.

Form for new printing method

Here there's the meaning of each field:

Furthermore, it's possible to select various additional settings, such as:

If you want to save your new printing method you have to click on Ok button at the bottom of form.

You can combine the product with all printing method you prefer! When you've finished this configuration phase, click on Next in order to proceed with the configuration of product variations.

2. Variations

In the second step of the product configuration you must select what variations the product must have. For example, the variations let's you distinguish a product by it's colors or materials.

Each variation is made by one ore more attributes that are loaded directly from your store and they are the same that you have configured for this product.

Note: if the product does not have any variations, then this step is skipped and you can go to the next step

Schermata della scelta dei colori

To add one ore more variations press the Add variations button.

In this screen you can add one variation at time or more at the same time. In this last case the name of the variation is automatically created with the name of attributes selected but you can change it if you want.

You can use the "Add multiple variations at the same time" to switch from the single mode or multiple mode.

Add a single variation at time

To add a single variation at time you must type the variation name in the "Name" field (eg. 'Red' or 'Silver') and select the matching attributes. It's not mandatory to select all attributes, just which differ one varation from the other. Then press OK to add the variation.

Impostazione degli attributi

Add multiple variation at the same time

By selecting "Add multiple variations at the same time" we will have the list of all attributes and their values as selectable options. We choose the ones that interest us and we press OK: all the variations will be added at one time. Also, you can press the "Select All" check for each attribute to select all values ​​at the same time.

If you check values of different attributes (eg. 'Red' and 'Blue' for the 'Color' attribute, and 'S' and 'XL' for the 'Size attribute) then all combinations will be added (for example 'Red - S', 'Red - XL', 'Blue - S', 'Blue - XL', etc...).

Impostazione degli attributi

When you have finished you can add the sides.

3. Sides

Into the third step of configuration process we can see the choice of the sides of your product.

Add side

By clicking on Add side it's possible to:

Window of sides

If you want to create a new side, click on Add new side.

Add new area

You'll see the form of creation of a new side where you can fill out all required fields.

Creation form of a new area

Here there's the meaning of each field:

In order to save your new side you have to click on Ok button at the end of the form.

You can combine the product with all the sides you prefer! When you've finished this configuration phase, click on Next in order to proceed with the configuration of preview images.

4. Images

The fourth step of configuration process requires the uploading of preview images of the product.

In order to upload an image you can just click on Load image placed in correspondence to the color and the side related to what the model of product really represents. The table row are labeled with colors / attributes selected into the phase of color selection, while the table columns are named with the sides set into the phase of selection of sides.

Images uploading

You have to upload an image for each side set into previous phase. This is necessary to provide your consumers the possibility to customize the product directly upon the model images.

It's possible to upload images in JPEG, PNG and BMP files with a maximum size of 5 MB.

By this way for every cell of the table you'll obtain a grid containing all inserted images.

You can also select or deselect single images so you can choose which sides you want for every color.

Window of uploaded images

When you've finished this phase, you can proceed with the settings of printing areas.

5. Print areas

Into the fifth step of configuration process you can set the printing areas of product. These areas are basically the print limits on which consumers can apply their own customizations (text, images, etc..) on the final product.

Here how the window of printing areas selection is:

Window of creation of printing areas

Let's have a look at the toolbar and at what it embeds:

The first action to do on model consists of setting of real dimensions. Be careful to measure the product correctly and to use the same references for both the model and the product.

With handy measures, use the ruler to draw a line which has for references the limits of the measurement done on the real product. In the section that appears, enter the value of the actual measurement.

The use of ruler

At this point you can continue with the creation on printing areas on product. In order to create a printing area you can just choose one of the tools of the toolbar and move into working area. Draw your printing areas carefully, in respect of model limits.

Be careful with model limits

Obviously you can drag, rotate, scale or delete each area by using the buttons which appear into the rectangle of the area just drawn.

The sidebar for options / info let you see and modify all information about position and dimension of selected or just drawn area.

Crop output

The option Crop output is useful when you want to delete from output printing files (loaded into Orders) the customization area that exceeds from the printing areas, which will be cropped in the output.
Example given:

Crop example

When you've finished the configuration of printing areas for each side you can continue with the configuration of 3D preview.

6. Pricing

Into the sixth step of configuration you can set your customization costs of final customized product on the basis of different parameters.

Note: this section will show you the details of base pricing. For details on advanced pricing we recommend you to read the related page.

Into the window, select the printing method for which you want to set customization costs.

Select printing method window

Fill out the form shown.

Filling out

Here there's the meaning of each field:

After you've applied customization costs for all printing methods, you can proceed with 3D preview upload of product.

7. 3D preview

The seventh step of configuration process let you upload a 3D model of product in order to use it as a 3D preview for your consumers. For this operation we suggest to follow the detailed page by clicking here

When you've finished this phase, you can proceed with the saving of product.

8. Replicate

The eighth step of configuration process lets you replicate the whole configuration of the current product in other products from your store, if you want to.

You can use this feature also on products the have been already configured to update them.

Please note that with the replication of the configuration, the product is also saved, so the last step will be skipped.

9. Save

Into the ninth and last step of configuration process you can finally save your product and all configuration associated to it, by clicking on Save product.

Save product button

Wait until the process is correctly saved - the loading symbol will appear into the window.

Loading of uploading 3D model

When everything is ok, the system will communicate the end of this operation.

Loading correctly done

By clicking on Ok you'll be redirected again to Products section.

Modify or remove a product from the catalog

The modification of an existing product into the Zakeke catalog happens by clicking directly on the product of the list you want to modify.

Modify product

The process of product configuration will start - it's the same of the initial configuration, but in this case all section are already compiled with saved settings.

You only need to modify the parameters you want to change and then proceed with the saving of the new configuration.

The elimination of an existing product from your Zakeke catalog begins by clicking on Delete product at the bottom right of each product of the list.

Delete product

A pop window will be opened, and into this one you have to confirm the elimination of product from the catalog.

Confirm deleting product

The elimination of a product from the catalog is an irreversible process and can't be undone.

FAQ